30% OFF EVERYTHING CODE: SWAN30

UK Delivery

Standard Delivery:  £3.99 (2 – 3 working days)
Next Working Day:  £9.00 (order by 12pm Mon – Thurs)
Saturday Delivery:  £13.50 (order by 12pm on Friday)

You must order by 1:00pm on weekdays to ensure we process your order accordingly. Any orders made on a Saturday must be complete by 10:00am to ensure we can properly process your order, ready for delivery.

Please be aware our tracking code is for proof of signature and does not show each step within the parcels transit. However, it may provide you with basic information such as if the parcel has landed at your local depot.

 

International Delivery

International Delivery – Small Parcel: £11.50

Royal Mail aim to deliver your parcel within 5 – 7 days after the parcel has left the UK. In our experience delivery times may vary depending on your location and may take anywhere between 7 – 15 days to be delivered. If delivery time is any longer, this is usually due to the parcel(s) being held by your local post office/customs or natural delays such as weather disruption. To avoid any late deliveries, we advice our international customers to order well before they require inventory, to avoid any late deliveries.

If you would like to place a bulk order please contact us at info@swanlashes.co.uk or use our contact form here.

 

Tracked & Signed

Tracking will show when the item has been posted, as well as delivered and signed as proof of receiving the item(s). This allows us to view part of your parcels journey for piece of mind.

 

Christmas Delivery

Please be aware that we can not provide Next Day Delivery around the Christmas period due to post congestion. We still take orders as normal, but deliveries may take longer than usual.

 

We Delivery With Royal Mail

Royal Mail Logo

Please be aware that once your parcel has been posted by Swan Lashes, we no longer have any control on how long the items take to reach the allocated destination. We will do our very best to ensure we keep you fully updated if any delivery issue should occur for any reason.

 

Next Day & Saturday Delivery

If you order next day delivery and do not receive the items by 1:00pm or shortly after the following day it was ordered, you will be entitled to a partial refund so that the delivery will only cost that of the standard delivery price. Please allow for some extra time if items are not delivered by 1:00pm, as certain circumstances may delay the delivery.

Example: You pay £9 next day delivery but the delivery turns up at 2:00pm, you are then entitled to a £5.00 refund.

This method also applies to Saturday deliveries.

 

Delivery Address

Swan Lashes
Unit 63,
North Mersey,
Business Centre,
Knowsley Industrial Park,
L33 7UY