Standard Delivery: £5.50 (2 – 3 working days)
Next Working Day: £8.40 (order by 12pm Mon – Thurs)
Saturday Delivery: £13.50 (order by 12pm on Friday)
Due to Covid-19 our local Post Offices are running at minimum capacity, which means we will only post any purchase(s) made before 1:00pm. If we have spare capacity we will try our best to post any items after 1:00pm, but this is not guaranteed. Any orders made on a Saturday must be complete by 10:00am to ensure we can properly process your order, ready for delivery.
Please be aware our tracking code is for proof of signature and does not show each step within the parcels transit. However, it will provide you with basic information such as when the parcel has landed at your local depot and where it was posted from.
International Delivery – Small Parcel: £11.50
Royal Mail aim to deliver your parcel within 5 – 7 days after the parcel has left the UK. In our experience delivery times may vary depending on your location and may take anywhere between 7 – 15 days to be delivered. If delivery time is any longer, this is usually due to the parcel(s) being held by your local post office/customs or natural delays such as weather disruption. To avoid any late deliveries, we advice our international customers to order well before they require inventory, to avoid any late deliveries.
If you would like to place a bulk order please contact us at email@example.com or use our contact form here.
Tracked & Signed
Tracking will show when the item has been posted, as well as delivered and signed as proof of receiving the item(s). This allows us to view part of your parcels journey, as well as for security purposes.
Note: Please be aware that you must be available at the property to sign for the package. If you are unable to sign for the parcel at the delivered time, you can visit local Post Office to pick-up your order as they will hold it for several days before being sent back to Swan Lashes.
Please be aware that we can not provide Next Day Delivery around the Christmas period due to post congestion. We recommend you order any stock before or on 20/19/2020, otherwise your package delivery date may be effected by the Christmas rush. We are taking orders as normal, but deliveries may take longer than usual.
Services will be back to normal after the new year and we hope you have a very Happy Christmas!
We Delivery With Royal Mail
Please be aware that once your parcel has been posted by Swan Lashes, we no longer have any control on how long the items take to reach the allocated destination. We will do our very best to ensure we keep you fully updated if any delivery issue should occur for any reason.
Next Day & Saturday Delivery
If you order next day delivery and do not receive the items by 1:00pm or shortly after the following day it was ordered, you will be entitled to a partial refund so that the delivery will only cost that of the standard delivery price. Please allow for some extra time if items are not delivered by 1:00pm, as certain circumstances may delay the delivery.
Example: You pay £8.50 next day delivery but the delivery turns up at 2:00pm, you are then entitled to a £3.00 refund. This ensures you are only charged that of the standard delivery cost.
This method also applies to Saturday deliveries.
Knowsley Industrial Park,